Payment and Delivery
Delivery Conditions
Shipping by Cargo:
The products you ordered will be delivered to you by the contracted cargo company Aras Kargo.
Your orders will be delivered to the cargo on the same day until 14:00 on weekdays and the next day (Monday-Friday) after 14:00 after payment by credit card or bank approval. Orders you place on Saturday and Sunday will be delivered to cargo on Monday. Depending on the distance of the delivery address to Eskişehir, the cargo company will deliver your order to you within 1-3 working days.
In case of a mishap caused by us, you will be notified via your membership information. For this reason, it is important that your membership information is complete and correct. Cargo companies cannot deliver on holidays and holidays.
Payment Terms
All Visa and Mastercard credit cards are valid in our store. Your card information is never recorded and approval is obtained directly from the bank with the highest security standards.
If you do not prefer to pay by credit card, you can make an EFT or Money Order to our bank account. With your order confirmation, the IBAN information of the account where the payment will be made will be sent to you. Your order will be valid from the moment you send us the information of your EFT or transfer (please add your order number to the description section when making a transfer) by e-mail. If the bank payment is not made within 24 hours after the order is placed, the order will be cancelled.
Your order will be confirmed by e-mail. If any of the products you have selected is not available in stock, an e-mail will be sent to you and you will be notified of the date when the product will first enter stock.
Your invoices will be delivered with your orders, unless you prefer them to be sent to a different address.