KVKK and Clarification Text

Disclosure on the Processing of Personal Data Collected via Membership, Contact Forms, and Orders

In compliance with the Personal Data Protection Law No. 6698 and related regulations, PROMİDA DİŞ MALZ. SAN.TİC.LTD.ŞTİ. collects certain personal data (such as name, surname, account password, email address, delivery address, billing address, and mobile phone number) to fulfill legal obligations and facilitate processes such as collection, invoice issuance, order delivery, and membership registration. Your personal data will be processed securely, remaining confidential and used solely for the purposes outlined in this PDPL Disclosure Text.

Purpose of Processing Personal Data

Personal data at PROMİDA DİŞ MALZ. SAN.TİC.LTD.ŞTİ. are processed in accordance with legal requirements and ethical principles. These data are used for a variety of purposes, including the planning and execution of commercial activities, providing information to authorized institutions as required by law, and facilitating payment services for matters not directly provided by us. Additionally, your personal data are utilized in the delivery of orders, collection of payments, creation of membership records, issuance of invoices, and resolution of consumer complaints. We also use this data to send commercial electronic messages with your explicit consent and to ensure compliance with PROMİDA DİŞ MALZ. SAN.TİC.LTD.ŞTİ. company Promida brand procedures and related regulations.

Moreover, the data play a vital role in planning and executing necessary audit activities, corporate sustainability efforts, and protecting our company's reputation. We also manage request and complaint processes, and oversee corporate governance and communication activities. The collection, recording, storing, and preservation of your personal data may occur through both automated and manual methods. The information collected is kept confidential and is not shared with third parties without your consent, nor is it used for commercial purposes outside of our operational activities.

Transfer of Personal Data

Personal data collected may be shared with the Ministry of Commerce, domestic/foreign/international public and private institutions, companies, consultants, solution partners, group companies, authorized organizations, suppliers, subcontractors, or other entities permitted by relevant legislation. Data may also be transferred to third parties without your explicit consent in accordance with Articles 5 and 8 of the Personal Data Protection Law.

Method of Collecting Personal Data

Personal data may be collected in written, oral, or electronic forms through our website.

Deletion, Destruction, or Anonymization of Personal Data

In accordance with Article 7 of the PDPL, personal data will be deleted, destroyed, or anonymized by PROMİDA DİŞ MALZ. SAN.TİC.LTD.ŞTİ. upon your request or when the purpose for processing ceases to exist. This will be carried out in compliance with the Regulation on the Deletion, Destruction, or Anonymization of Personal Data, published in the Official Gazette dated 28.10.2017 and numbered 30224. The process will be completed within three months of the obligation arising. When you request deletion or destruction:

  1. a) If all conditions for processing have ceased, the data will be deleted, destroyed, or anonymized within 30 days, and you will be informed. b) If the data have been transferred to third parties, they will be notified, and necessary actions will be taken. c) If the conditions for processing have not ceased, your request may be denied with an explanation provided within 30 days.

Rights Arising from the Personal Data Protection Law

As a data subject, you have the following rights under Article 11 of the Law:

  • To learn whether your personal data are processed.
  • To request information if your data have been processed.
  • To learn the purpose of processing and whether it aligns with that purpose.
  • To know the third parties to whom your data are transferred, domestically or abroad.
  • To request correction of incomplete or inaccurate data.
  • To request deletion, destruction, or anonymization of your data.
  • To request notification of such actions to third parties to whom the data were transferred.
  • To object to adverse results produced by automated processing of your data.
  • To request compensation for damages caused by unlawful processing.

Non-personal information, which cannot be used to identify you, may be used for any purpose and shared with third parties without consent.

You may exercise your rights by contacting us through the contact information provided on our website.

Email address: info@promida.com.tr

Phone number: 0222 205 34 84

WhatsApp Support Line